Institutional Mission

Nelson University exists to equip students spiritually, academically, professionally, and cross-culturally for their God-given careers and callings.

Office Vision

We help students discover and develop their God-given callings in a Spirit-empowered learning community so that they can fulfill their unique purpose.

Position Overview

The Student Support Coordinator serves Nelson Online by providing student support and helps carry out the daily operations of the Nelson Online office.

Major Responsibilities

Serve as the Accuplacer Administrator
Process incoming and outgoing mail for the Nelson Online office
Maintain accurate records of Accuplacer utilization and revenue
Manage student conversion applications
Manage student workers, schedules, training, and job responsibilities
Manage weekly prayer list, emails, and student prayer cards
Manage incoming calls and emails to the Nelson Online Office
Document all emails and student interactions in Slate
Assist guests who enter the Nelson Online Office
Assist Nelson Online with special projects and events as needed
Assist online students through the Course Selection and Bill Approval process
Assist online Strategies for Student Success (S3) instructors follow up with new students.
Assist with scheduling as assigned by the Assistant Dean for Nelson Online Student Support
Assist with Student Care communications and follow-up
Assist with the development of new Nelson Online retention strategies
Assist with the creation, maintenance, and compilation of Nelson Online data

Organizational Relationship

· Reports to and is accountable to the Assistant Dean for Nelson Online Student Support.

Committee membership as assigned.

Qualifications

Committed follower of Jesus Christ
High School graduate, Bachelor’s degree preferred
Ability to manage and lead others as assigned
Ability to work together as a part of a team
Ability to work in a fast-paced environment
Ability to pay attention to details
Ability to protect the privacy of education records
Ability to serve guests consistently and efficiently
Ability to work professionally and courteously with students, faculty, staff, and the public
Creative and able to see new ideas through to completion
Experience using general office software
High level of organizational skills
High level of telephone communication skills
High level of computer skills
High level of initiative and self-motivation

How to Apply:

Please visit www.nelson.edu/employment to access the application form. Incomplete applications will not be considered. Questions may be directed to the Human Resources Office at humanresources@nelson.edu.

Note:

This position is not exempt from overtime in compliance with the Fair Labor Standards Act. Join us in shaping the future of Nelson University and empowering students to fulfill their potential!

Nelson University (formerly Southwestern Assemblies of God University) is a vibrant, private Christian university located just 30 minutes south of the Dallas/Fort Worth Metroplex in Waxahachie. Founded in 1927, the university now offers over 70 associate, bachelor’s, master’s, and doctoral degrees, available on campus and online.

As an evangelical Christian institution rooted in Biblical truth, Nelson University fosters a Spirit-empowered community where faculty, staff, and students are encouraged to live out their faith with purpose and integrity. We are passionate about equipping our team members to make a meaningful impact in both personal and professional spheres, embodying values that inspire and transform.

Company website: www.nelson.edu